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Privacy Policy

BiteBack 
Effective Date: June 1, 2025

1. Introduction

BiteBack (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.bitebackok.com or use our services.

2. Information We Collect

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We collect the following types of information:

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A. Personal Information You Provide:

When you fill out forms, request services, create an account, or contact us, we may collect:

  • Full name

  • Phone number

  • Email address

  • Billing and service address

  • Payment information (processed securely via third-party payment providers; we do not store credit card numbers)

  • Any additional information you voluntarily provide (e.g., special service notes)

B. Automatically Collected Information:

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited and time spent on the site

  • Cookies and tracking data (see Section 6)

3. How We Use Your Information

We use the information we collect to:

  • Process bookings and payments

  • Deliver pest control services

  • Communicate with you about your services, including reminders, confirmations, and updates

  • Respond to your questions or customer service requests

  • Send occasional promotional emails or special offers (you may opt out at any time)

  • Improve our website, services, and customer experience

  • Maintain legal and financial records as required by law

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We only share your information in the following situations:

  • With service providers (e.g., payment processors, website hosting services) who help operate our business

  • If required by law, court order, or legal process

  • To protect our rights, property, or safety, or that of others

  • With your explicit consent

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand website traffic and usage patterns. You can control or disable cookies in your browser settings.

7. Your Privacy Rights

You have the right to:

  • Access, correct, or update your personal information

  • Request deletion of your data (subject to legal and operational requirements)

  • Opt out of promotional communications at any time by clicking “unsubscribe” in our emails or contacting us directly

8. Third-Party Links

Our website may contain links to third-party websites (e.g., payment platforms or social media). We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated Effective Date. Continued use of our website or services after changes indicates your acceptance of those changes.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us:
tyler@bitebackok.com
(918) 777-3420
Tulsa, OK, USA

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